Customer Service: COVID-19
Business Resources: COVID-19
Preparing to Reopen your Business Safely: COVID-19
Engineering & Infrastructure Services: COVID-19
Essential Services: COVID-19
Help for our Community: COVID-19
News Releases: COVID-19


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Ontario to Move to Step One of Roadmap to Reopen on June 11 

Based on the provincewide vaccination rate and continuing improvements in key public health and health system indicators, the Ontario government, in consultation with the Chief Medical Officer of Health, will move the province into Step One of its Roadmap to Reopen at 12:01 a.m. on Friday, June 11, 2021.

For COVID vaccine information, please read our news item from the health unit on the Brockville Vaccination Clinic.
For more information, call the Leeds, Grenville and Lanark District Health Unit

Tel:  613-345-5685 x 2100  General Information 

Booking Vaccines

Important Messages and Resources from the Health Unit

Local COVID-19 Vaccine Status

Leeds, Grenville and Lanark District Health Unit
458 Laurier Blvd.
Brockville, ON
K6V 7A3
Tel:  613-345-5685

All of us have a responsibility now to ensure we continue to follow all COVID-19 precautions and keep ourselves, our family, friends and neighbours protected from COVID-19 infection. This will ensure our health care providers and hospitals are able to provide regular care, mental health and community services are available, our schools stay open, and business and services thrive. 

For local information about COVID-19 visit our website at

The COVID-19 Response Framework (colour-coded system) is suspended while the 'Emergency Brake' and Stay-at-Home order is in effect.

Protecting Yourself from COVID-19 (including Vaccine)

Information on the virus itself as well as prevention and protection measures and information about the vaccines are available in the Protection from COVID-19 section of the Health Unit's website. 

When you do need to go out in public, take a cloth face covering/mask with you so you can put it on when you are potentially in close contact with other people. Check here for more information on mask wearing.

Surveillance Reports and Local Cases

Details about local COVID-19 cases are published on this site at 10:00am Monday to Friday. Check here to read more about Surveillance Reports and Local Cases.

COVID-19 Testing

Take the Self-Assessment to see if testing is advised.

COVID-19 case management and contact tracing helps track who had the virus and prevent further transmission. Check here for more information on Contact Tracing.

You must book an appointment to be tested for COVID-19.

Brockville Assessment Centre launched their new online appointment booking systemHours for appointments are Monday to Friday 10am – 5:30pm and Weekends 10am -2:30pm.  

The link to the booking system. If you don’t have access to the internet or are having difficulty, contact: 613-704-1441

Face Covering/Mask Instruction Extension

After careful review, Dr. Paula Stewart is extending the Face Covering/Mask Instruction as long as the Reopening Ontario (A Flexible Response to COVID-19) Act, 2020 is in effect. Read Dr. Stewart’s review of the Instruction and rationale for extension here.

Information about Face Coverings/Masks.

Coping, Helping and Mental Wellness

It’s OK to not feel OK. This is a challenging time for everyone. Creating new routines and rituals, and finding ways to have fun and be active can help to adjust to this new situation. Check here for more information and help lines.

If you or someone you know is need of financial or social support – visit the website for your area for a full listing of resources: Provincial COVID-19 Support for People and COVID-19 Emergency Benefits – Government of Canada

Assessment Centre

Since March 27, 2020, Brockville and Leeds Grenville residents have had access to a community-based novel coronavirus (COVID-19) assessment centre. The assessment centre is located at the Memorial Centre, at 100 Magedoma Boulevard, Brockville. Individuals are encouraged to complete the online COVID-19 assessment tool before attending the walk-in Brockville Assessment Centre 7 days a week to be assessed for testing. If getting to the centre is an issue, call the Health Unit and discuss your transportation needs.

You must book an appointment to be tested for COVID-19.

Brockville Assessment Centre launched their new online appointment booking system. Hours for appointments are Monday to Friday 10am – 5:30pm and Weekends 10am -2:30pm.  

The link to the booking system. If you don’t have access to the internet or are having difficulty, contact: 613-704-1441

Those booking appointments will have to follow the eligibility criteria:

  1. All people with at least one symptom of COVID-19 provided that symptom is not from an existing condition (i.e., allergies). Please see the list of symptoms on the assessment tool.
  2. People who have been informed that they are a close contact of someone who has tested positive to COVID-19. You will be alerted that you are a close contact by Public Health or through the COVID Alert App.
  3. Those following Public Health, Ministry of Health and Ministry of Long Term Care guidance for targeted testing.  This includes people in high-risk settings such as workers, residents and visitors to Long Term Care homes, homeless shelters or other vulnerable congregate living settings.

Other Assessment Centres in the LGL area will continue to use the same systems as before:

If you need transportation or have mobility issues, call the Leeds, Grenville and Lanark District Health Unit at 1-800-660-5853 x 2499. In home testing can be arranged in partnership with our local EMS. Click here for more information and local assessment centre hours.

Your Health

The City of Brockville has established plans and processes to monitor and address the COVID-19/Coronavirus. The City is taking proactive measures to limit the spread of the virus and to protect our residents, businesses, visitors and staff.

The City is requesting the public’s assistance in reducing the spread of the virus, as follows:

  • Wash your hands often with soap and water, or use hand sanitizer

  • Avoid touching your eyes, nose, and mouth unless you have just washed your hands with soap

  • Cover your cough and sneeze with a tissue or into your arm, not your hands

  • If possible, stay home from work/school if sick (as always, if any concerns, seek medical attention)

  • Avoid visiting people in hospitals or long-term care centres

    • Additionally, if you are visiting a Retirement Home or Long Term Care Home, there is specific provincial guidance on visitor protocols. Please review the guidance by clicking here, and if you have questions or concerns, please contact our local Health Unit at 613-345-5685.

  • Do not share personal items that come into contact with saliva such as toothbrushes, eating utensils, drinks, water bottles, and towels

  • Maintain a 2 metre distance from anyone outside of your household

  • Wear a cloth face covering when going into an enclosed public space, as well as anywhere where maintaining physical distancing will be a challenge, and when riding public transit.

If you suspect you may have novel coronavirus, contact Telehealth Ontario at 1-866-797-0000.

Please DO NOT present directly to the emergency department, as most people can self-care at home and do not need medical attention. This will help protect resources and other more vulnerable patients who do need emergency care. Know the Difference : Self-monitoring, self-isolation, and isolation for COVID-19.

Your Mental Health

An abundance of coping strategies for individuals, employers, etc. 

BGH’s mental health crisis telephone line continues to be available during this time. If you have concerns about a loved one’s mental status and you think they may need immediate police or medical assistance, please call 613-345-4600 or 1-866-281-2911. The phone line is available 24/7. You can also call the LLGAMH rapid access line at 613-342-2262.

In addition to these local services, the Ontario Ministry of Health is increasing its online and virtual mental health supports during COVID-19. The government has partnered with programs such as Kids Help Phone and Bounce Back to create the new virtual support. Watch for more details coming shortly or visit 

Lanark, Leeds and Grenville Mental Heath  Mental Health Tips

KIDS Help Phone at 1-800-668-6868 

Children's Mental Health

City Services 

The City is appreciative of all of the front-line staff, first responders and health care professionals who continue to show dedication in our community. We will continue to update these COVID-19 pages as information becomes available.

Customer Services - Water & Tax Bills, Parking Passes and Tickets, Dog Tags, Garbage Tags

Business Resources - Funding and Services for Businesses and Reopening Safely Guidelines for Business 

Emergency Services - Police and Fire 

Engineering & Infrastructure Services - Water, Wastewater, Garbage Collection

Essential Services - What's Open, What's Closed,Meetings, Schedules, Hours

Help within the Community - Needing it or Providing It

News Releases and Mayoral Messages

Please click here to access relevant staff in our City Departments:

City of Brockville
@BrockvilleON OFFICIAL Municipality #XBR