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Last Updated: Friday October 23, 2020  9:00 am

“The City of Brockville leadership team continues to react to the ongoing changing circumstances regarding the Covid-19 pandemic. Our focus will be on ensuring we are making every effort to safeguard our citizens physical and financial wellbeing. I wish to thank our employees for their flexibility and their professionalism as we continue to operate as many services as we can”  
- Mayor Jason Baker

Changes to Gathering Limits

Due to the recent increase in cases and to ensure continued health and safety, there is a new limit on the number of people allowed to attend unmonitored social gatherings and organized public events across Ontario.

As of September 19, 2020, the new gathering limits are:

• indoor events or gatherings: 10 people (previous limit of 50)

• outdoor events or gatherings: 25 people (previous limit of 100)

Indoor and outdoor events and gatherings cannot be merged together.

This applies to social gatherings in private residences, backyards, parks and other recreational areas. This includes:

• functions  • parties • dinners • gatherings • barbecues • wedding receptions

The new limits do not apply to events or gatherings in staffed businesses and facilities because they must already follow specific public health and safety guidelines to minimize risk and limit the spread of COVID-19. They include:

• bars • restaurants • cinemas • convention centres or banquet halls • gyms • recreational sporting or performing art events
• religious services, rites or ceremonies

New Tool Part of the Government’s Plan for the Safe Reopening of Schools

Ontario Launches New COVID-19 Screening Tool to Help Protect Students and Staff

The Ontario government launched a new voluntary interactive screening tool to assist parents, students and staff with the daily assessment of COVID-19 symptoms and risk factors that is required before attending school. The results will let parents, students, and education staff know whether they should attend school each day or guide at-risk individuals to proper resources. This tool is another layer of prevention that the province is using to protect the health and safety of students, staff, and the communities where they live and work.

Messages and Resources Pertaining to Health and Safety

Important Messages from the Health Unit

COVID-19 (Novel Coronavirus) is a respiratory virus with symptoms ranging from mild cold-like symptoms to severe illness with fever, cough, difficulty breathing and pneumonia. There are confirmed cases in Canada, including Ontario. The City is working closely with the lead agency Leeds, Grenville and Lanark District Health Unit and other community partners to monitor the global situation and respond accordingly.

The Health Unit has put up a new communication strengthening their social distancing directives and putting national/provincial guidelines in a local context. Please follow these important guidelines.

Assessment Centre

Since March 27, 2020, Brockville and Leeds Grenville residents have had access to a community-based novel coronavirus (COVID-19) assessment centre. The assessment centre is located at the Memorial Centre, at 100 Magedoma Boulevard, Brockville.

Individuals are encouraged to complete the online COVID-19 assessment tool before attending the walk-in Brockville Assessment Centre 7 days a week to be assessed for testing. If getting to the centre is an issue, call the Health Unit and discuss your transportation needs.

Brockville COVID-19 Assessment Centre open for appointments Monday, October 5, 2020


The Brockville COVID-19 Assessment Centre will be transitioning to an online appointment booking system. It will take some time to get the new online system up and running. In the meantime, individuals that meet the new COVID-19 Testing Eligibility Criteria can self-present to the centre on Monday, October 5 between 10:00am – 5:30pm to confirm eligibility for testing and to receive an appointment time. There is no need to call ahead, and we anticipate at this time we can accommodate same day appointments, please watch our social media posts for updates.

The new COVID-19 Testing Eligibility Criteria includes those who:

  • Are showing COVID-19 symptoms;
  • Have been exposed to a confirmed case of the virus, as informed by your public health unit or exposure notification through the COVID Alert app;
  • Are a resident or work in a setting that has a COVID-19 outbreak, as identified and informed by your local public health unit; and
  • Are eligible for testing as part of a targeted testing initiative directed by the Ministry of Health or the Ministry of Long-Term Care.

Until the new online appointment booking system is implemented, the Brockville COVID-19 Assessment Centre will continue to operate with individuals self-presenting to confirm eligibility for testing and to receive an appointment time Monday to Friday from 10:00am to 5:30pm; and on weekends from 10:00am to 2:30pm.

The Brockville COVID-19 Assessment Centre is located at the Brockville Memorial Centre, 100 Magedoma Avenue in Brockville and is partnership between local Family Health Teams, the Leeds, Grenville and Lanark District Health Unit, and the Brockville General Hospital.

More information about eligibility for COVID-19 testing is available on the Health Unit’s website, along with information about all local COVID-19 Assessment Centres and pop-ups. Visit or call 1-800-660-5853 for more information. For updates you can also follow @LGLHealthUnit on Facebook and Twitter.

COVID-19 Testing Eligibility Criteria for Assessment Centres / Pop Up Clinics
Individuals must meet the following criteria to be tested at a COVID-19 Assessment Centre or a Pop Up Clinics:

1. Have symptoms of COVID-19 Protection from COVID-19 - Leeds, Grenville and Lanark District Health Unit , or
2. Have been exposed to a confirmed case of the virus, as notified by public health or the COVID Alert app, or
3. Live or work in a setting that has a COVID-19 outbreak, as identified by the public health unit, or
4. Are eligible for testing as part of a targeted testing initiative* as determined by the Ministry of Health, Ministry of Long-Term Care or other Ministries, including:

a. Residents or workers in long-term care homes
b. Visitors to a long-term care home
c. Residents or workers in homeless shelters
d. International student
e. Farm workers
f. Indigenous communities
g. Other setting-specific populations (e.g. asymptomatic cancer patients and pre-operative surgical patients as directed by their treating clinicians)
h. Travellers who require a test before travelling internationally**

* Targeted testing populations may change from time to time
** This is an interim measure and details for travellers who require testing may change

If you do not meet any of the above, you are not eligible for testing at an assessment centre or pop up clinics. Alternate options are:

• You may present to a participating pharmacy Ontario Expands COVID-19 Testing to Pharmacies | Ontario Newsroom if you are asymptomatic and meet #2, #3 or #4.
• Continue to self – monitor for symptoms.

If you have further questions, please call 1-800-660-5853 ext. 2222 or your health care provider. Click here for more information and local assessment centre hours.

Public Health Update 

It is important not to be complacent. People are still being infected in Ottawa and other parts of Ontario and Canada where we may visit. Also  the virus may still be in our community, either, with individuals who are asymptomatic,  or individuals who have very mild symptoms and have decided not to go for testing.  We are strongly encouraging any one with one of the many possible COVID-19 symptoms)  to go for testing at one of the Assessment Centres in Brockville, Smiths Falls  or Almonte.

Preventing COVID-19 infection in the broader community is key to keeping schools safer.  It is very important for everyone to continue to be COVID SMART.

S – Self-isolate if you have symptoms of COVID-19. Consider getting tested.

M – Wear a mask/cloth face covering  when in enclosed public spaces, and when physical distancing is a challenge outdoors.

A – Avoid touching your face.

R – Remain 2 metres/6 feet apart from people you do not live with and people not in your social circle.

T – Take time for regular hand hygiene and respiratory etiquette.

Paula Stewart MD, FRCPC
Medical Officer of Health
Leeds, Grenville and Lanark District Health Unit

Use of Masks

As of July 7, 2020 Face Coverings/Masks are mandatory in all enclosed public spaces, as requied by the Leeds, Grenville and Lanark District Health Unit. Businesses and organizations are required to adopt a policy to ensure facial coverings/masks are worn inside enclosed public spaces/settings that are openly accessible to the public. Click here to read the press release and access additional FAQs about the mask mandate, including where to obtain a cloth mask in Leeds & Grenville. Exemptions from this mandate exist - please read the press release for more information.

This Instruction will continue as long as the Reopening Ontario (A Flexible Response to COVID-19) Act, 2020 is in effect.

Additionally, if you are visiting a Retirement Home or Long Term Care Home, there is specific provincial guidance on visitor protocols. Please review the guidance by clicking here, and if you have questions or concerns, please contact our local Health Unit at 613-345-5685.


Poster on how to wear a face mask correctly

Forming your Social Circle

As we continue our shared fight against COVID-19, social circles are a way of safely expanding the number of people with whom we can come into close contact. Think of your social circle as the people you can hug and touch, or those who can become part of your daily and weekly routines. Once established, the people in your circle are permanent (for the foreseeable future) and you should not swap members or have anyone be part of multiple circles. Social Circles are different from social gatherings: social gatherings are up to 10 people in a group but where you must continue to maintain a 2 metre distance.

Click here for a printable version of the rules for creating your social circle.

Ontario Significantly Enhancing COVID-19 Screening Measures and Supports:

Ontario has launched a new user-friendly online portal for the public to easily access their COVID-19 lab test results. By offering faster and secure access to test results on their computer or mobile device, this portal will help ease pressures on public health units and frontline workers to provide this information so that they can better focus on containing COVID-19.

Enhanced and interactive self-assessment tool

Visit Ontario's website to learn more about how the province continues to protect Ontarians from COVID-19.

Your Health

The City of Brockville has established plans and processes to monitor and address the COVID-19/Coronavirus. The City is taking proactive measures to limit the spread of the virus and to protect our residents, businesses, visitors and staff.

The City is requesting the public’s assistance in reducing the spread of the virus, as follows:

  • Please cancel public gatherings until further notice
  • Wash your hands often with soap and water, or use hand sanitizer
  • Avoid touching your eyes, nose, and mouth unless you have just washed your hands with soap
  • Cover your cough and sneeze with a tissue or into your arm, not your hands
  • If possible, stay home from work/school if sick (as always, if any concerns, seek medical attention)
  • Avoid visiting people in hospitals or long-term care centres
    • Additionally, if you are visiting a Retirement Home or Long Term Care Home, there is specific provincial guidance on visitor protocols. Please review the guidance by clicking here, and if you have questions or concerns, please contact our local Health Unit at 613-345-5685.
  • Do not share personal items that come into contact with saliva such as toothbrushes, eating utensils, drinks, water bottles, and towels
  • Maintain a 2 metre distance from anyone outside of your household
  • Wear a cloth face covering when going into an enclosed public space, as well as anywhere where maintaining physical distancing will be a challenge, and when riding public transit.

If you suspect you may have novel coronavirus, contact Telehealth Ontario at 1-866-797-0000.

Please DO NOT present directly to the emergency department, as most people can self-care at home and do not need medical attention. This will help protect resources and other more vulnerable patients who do need emergency care. Know the Difference : Self-monitoring, self-isolation, and isolation for COVID-19.

Your Mental Health

An abundance of coping strategies for individuals, employers, etc. 

BGH’s mental health crisis telephone line continues to be available during this time. If you have concerns about a loved one’s mental status and you think they may need immediate police or medical assistance, please call 613-345-4600 or 1-866-281-2911. The phone line is available 24/7. You can also call the LLGAMH rapid access line at 613-342-2262.

In addition to these local services, the Ontario Ministry of Health is increasing its online and virtual mental health supports during COVID-19. The government has partnered with programs such as Kids Help Phone and Bounce Back to create the new virtual support. Watch for more details coming shortly or visit 

Lanark, Leeds and Grenville Mental Heath  Mental Health Tips

KIDS Help Phone at 1-800-668-6868  Children's Mental Health

City Services 

The City is appreciative of all of the front-line staff, first responders and health care professionals who continue to show dedication in our community. We will continue to update these COVID-19 pages as information becomes available.

Customer Services - Water & Tax Bills, Parking Passes and Tickets, Dog Tags, Garbage Tags

Business Resources - Funding and Services for Businesses and Reopening Safely Guidelines for Business 

Emergency Services - Police and Fire 

Environmental Services - Water, Wastewater, Garbage Collection

Essential Services - What's Open, What's Closed,Meetings, Schedules, Hours

Help within the Community - Needing it or Providing It

News Releases and Mayoral Messages

Please click here to access relevant staff in our City Departments:

City of Brockville
@BrockvilleON OFFICIAL Municipality #XBR