Water and Tax Bills
- Online through your financial institution
- By Cheque through the mail or in the Drop Box by the front doors to City Hall
- Water bills may be paid by credit card over the phone
- Tax bills may not be paid by credit card
- Monthly Pre-Authorized payments
Tax inquiries to email@example.com or 613-342-8772 x 4428
2020 MPAC Assessment Update
In 2016, we mailed a Property Assessment Notice to every property owner in the province – assessing more than five million properties in Ontario. Your 2016 Notice reflects the assessed value and classification of your property as of January 1, 2016 and this will be used as the basis for calculating your 2021 property taxes.
2020 Assessment Update page: https://www.mpac.ca/HowAssessmentWorks/2020AssessmentUpdate
Property Tax Pre-Authorized Payment Deferral
The Treasurer has been authorized to suspend property tax pre-authorized payments for up to three months (April, May and June) upon request of the taxpayer, penalty free, as long as the payments are made up by the end of the year and the resident is in good standing.
To be eligible for the penalty free deferral, residents must be enrolled in a monthly pre-authorized payment plan and be in good standing, and the program is by request only. Please call the City at 613-342-8772 to request a deferral.
Water and Wastewater Billing Procedures
The billing cycle was initiated prior to the seriousness of this pandemic being known. The billing cycle process began more than two weeks ago in order for bills to be mailed on time.
Currently the payment terms on a water bill is 21 days at which point a one time late penalty of 5% is applied. We have waived the late penalty and extended the payment terms to 60 days until further notice.
For those of you able to pay your bill, payments are welcomed and will be processed. The revenue is helpful at this time but we understand the unique circumstances we all find ourselves in.
Online payments can be still be made. There is also a drop box at the front door of City Hall but we ask that proper safe distancing procedures and isolation requests take precedence.
Further relief opportunities and actions by council may be contemplated in future as the situation continues to evolve and council begins officially conducting council business again this week.
Accounts Receivable Invoices
- By Cheque through the mail or in the Drop Box by the front door of City Hall
- By Credit Card over the phone
- Email inquiries
Marriage Licenses and Commissioner of Oath Services
Marriage Licenses and Commissioner of Oath Services will be suspended.
COVID-19 City Resource Line: 613-341-2282
Available Monday-Friday from 8:00 am - 4:00 pm.
City Staff will be available to help direct you to information and resources in the community related to the coronavirus pandemic. 613-341-2282