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Changes to City Services in response to Rising Case Counts
Posted Dec-22-2021

Changes to City Services in response to Rising Case Counts

The City of Brockville, in response to the rising COVID-19 case counts in our region and surrounding areas, has made the decision to limit interactions with members of the public by reducing access to certain City facilities and services.

This decision has been made in order to help slow the spread of the virus within our community and reduce the strain on our local healthcare system.

The following services will be modified effective Thursday, December 23rd, 4:00pm until Monday, January 10th, 2022:

  • Services at City Hall, Gord Watts Municipal Centre, and the Brockville Cemetery will be accessible by appointment only, with active screening and contact tracing in place. Please contact the department you wish to access in advance to set up an appointment time.
  • City Staff will not be entering private homes to provide services during this time period (COVID-19 enforcement excepted).
  • The Brockville Museum will be closed to the public. Online programs are available from their website.
  • The Brockville Public Library will be closed to the public for browsing and selecting materials, but will be offering curbside pickup of library materials. Public computers are available.
  • The Brockville Arts Centre will be closed to the public.
  • Public skating at the Brockville Memorial Centre is cancelled. Scheduled practices by arena user groups will continue, with appropriate screening upon entering the building.
  • City Transit will continue as scheduled, with applicable holiday changes in place, and enhanced COVID-19 safety precautions and protocols for riders.
  • Waste and recycling collection will continue as scheduled (please refer to holiday schedules for changes due to Statutory Holidays).
  • Water and Wastewater buildings will remain closed to the public.
  • Winter controls and sidewalk maintenance are unaffected.

During this time period, access to in-person City Services at both City Hall and Gord Watts Municipal Centre should be reserved for essential and time-sensitive purposes only, and appointments must be made in advance. Efforts to conduct your meeting virtually or by phone preferred. Most staff and services can be accessed remotely over the phone, and a drop-box is available outside of City Hall to drop off cheques for bill payments.

Active Screening and contact tracing will be performed for all people entering City Hall or Gord Watts Municipal Centre, and appropriate face coverings will be required indoors in accordance with the City of Brockville’s Mask Policy.

Please continue to follow all current public health guidance, including: