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Essential Services: COVID-19

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Essential Services for the City of Brockville:

City Council meetings continue virtually. Committee Meetings on hold for the moment. Council meeting agendas and minutes are available on our meeting website: brockville.civicweb.net/portal/

The City of Brockville, in response to the rising COVID-19 case counts in our region and surrounding areas, has made the decision to limit interactions with members of the public by reducing access to certain City facilities and services.

This decision has been made in order to help slow the spread of the virus within our community and reduce the strain on our local healthcare system. Please click here to read the full press release.

The following services will be modified effective Thursday, December 23rd, 4:00pm until Monday, January 10th, 2022:

  • Services at City Hall and Gord Watts Municipal Centre will be accessible by appointment only, with active screening and contact tracing in place. Please contact the department you wish to access in advance to set up an appointment time.
  • City Staff will not be entering private homes to provide services during this time period (COVID-19 enforcement excepted).
  • The Brockville Museum will be closed to the public. Online programs are available from their website.
  • The Brockville Public Library will be closed to the public for browsing and selecting materials, but will be offering curbside pickup of library materials. Public computers are available.
  • The Brockville Arts Centre will be closed to the public.
  • Public skating at the Brockville Memorial Centre is cancelled. Scheduled practices by arena user groups will continue, with appropriate screening upon entering the building.
  • City Transit will continue as scheduled, with applicable holiday changes in place, and enhanced COVID-19 safety precautions and protocols for riders.
  • Waste and recycling collection will continue as scheduled (please refer to holiday schedules for changes due to Statutory Holidays).
  • Water and Wastewater buildings will remain closed to the public.
  • Winter controls and sidewalk maintenance are unaffected.
  • Brockville Police Service remains open 24/7 with access to the facility being controlled.  Persons requiring a criminal record check are encouraged to call first for an appointment (613-342-0127).
  • Brockville Cemetery: Staff can be reached by phone or email. Please contact the Brockville Cemetery at (613) 342-3858.

Those wishing to meet with a member of staff may will require an appointment and active screening and contact tracing. Appropriate face coverings must be worn inside all City facilities. Please consult the City’s website for staff contact information at https://brockville.com/departments

The following facilities remain closed to the public:

  • Water Treatment and Wastewater facilities
  • Fire stations will be closed to all public access and for station tours
  • Youth Arena

Transit:

The City understands how important the transit services are for our community and have taken new precautions to continue.

Conventional Transit is unable to use the wheelchair lift at this time, and is encouraging all riders requiring use of the wheelchair lift to use Para Transit service. Please contact 613-342-7272 for more information about use of Para Transit.

In addition, the following precautions remain in place:

  • A hand sanitizer station available to riders has been installed on every bus
  • 40-Ride Passes are to be returned into the fare box by the rider when presented.
  • The Transit Driver will issue the rider 40 paper tickets. This removes the need for physical interaction between rider and driver.
  • As a safety precaution, additional cleaning of busses will also take place 
  • The mask mandate in place in the Lanark, Leeds & Grenville is enforced at all times when on Brockville Transit

Other transit related information can be found here: https://brockville.com/transit


The City of Brockville continues to closely monitor all of our continuing services to ensure both the safety of our ratepayers as well as our staff.

Click for more information on the City of Brockville - Workplace Safety Plan for COVID-19

The Provincial and Federal governments are doing everything they can to preserve our civil liberties. However both levels of government have made it clear that if the behavior of their citizens does not match the need to flatten the curve, they will take further measures.


Please click here to access relevant staff in our City Departments: https://brockville.com/departments


 

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