Frequently Asked Questions
How can I check to see if my personal information is correct for a 911 fire call?
When you dial 911 for a fire emergency, information containing the phone number, the service address and the municipality of the service address are sent to the 911 fire dispatch communications centre. This information is matched with our existing databases and provides the dispatcher with information on the owners, occupants and other vital data regarding the source of the call.
Our databases reflect the information provided to us by the Municipal Property Assessment Corporation (MPAC). It is essential that your property information be current in order for our emergency services to respond effectively. If you would like to contact MPAC regarding your records, you can visit their website www.mpac.ca.
If you have any further questions regarding our emergency services, please email us at email@example.com.