Essential Services: COVID-19

COVID-19 Brockville Header

Last Updated: Monday July 6, 2020  9:00 am

Essential Services for the City of Brockville:

In an effort to do our part to help flatten the curve, the City is temporarily suspending non-essential services and modifying some essential service delivery until further notice.

The essential services are:

The City of Brockville has taken proactive steps and close the following City facilities to the public until further notice.

In order to be in line with the Federal and Provincial response to the COVID-19 pandemic, the City of Brockville has instituted a moratorium on events at city facilities and parks, on city streets and in other public areas until June 30, 2020. While this date has now passed, under provincial orders gathering in groups greater than 10 is still prohibited, which includes events and gatherings of any kind where maintaining a 2 metre distance from other people will not be possible. Please continue to follow health and safety guidelines and practice social distancing measures as you enjoy the outdoors this summer.

City staff are available to assist you over the phone by calling 613-342-8772.

The City of Brockville continues to take additional steps to ensure the safety of the public, as directed by the Province of Ontario.

City Council has suspended all meetings except Council meetings until further notice. Meeting agendas and minutes are available on our meeting website

Should you meet with any City staff, you will be asked to answer Visitor Screening Questions.

Emergency Services

Brockville Police Services and the Brockville Fire Department will continue to respond to emergency calls. However, the following measures have been put in place for non-emergency issues:


The City understands how important the transit services are for our community and have taken new precautions to continue.

City Transit has modified services:

Effective Monday, June 29, 2020, Brockville Transit will return the Blue, Red and Green Routes to operation from 6:45 am until 6pm Monday to Friday and on Saturdays from 9am - 6pm. Evening service will be the Yellow (Evening) Route from 6pm to 9pm on a 1-hour loop. The modified 30-minutes Yellow Route will no longer be in operation.

In addition, the following precautions will remain in place:

Other transit related information can be found here:

News Release - COVID-19  Friday June 26 - Transit Resumes Regular Service

News Release - COVID-19 Tuesday April 14 - Extra Precautions for Transit

News Release - COVID-19 Tuesday March 31 - Transit Users

News Release - COVID-19 Friday March 27 - Transit Changes

News Release - COVID-19 Sunday March 22 - New Transit Route

The City of Brockville continues to closely monitor all of our continuing services to ensure both the safety of our ratepayers as well as our staff.

It is time for our community to recognize the seriousness of this situation and act accordingly. The Provincial and Federal governments are doing everything they can to preserve our civil liberties. However both levels of government have made it clear that if the behavior of their citizens does not match the need to flatten the curve, they will take further measures.

Do your part to make sure this service is continued safely and only use the transit service when absolutely required. You are asked to stay home – stay in – and be safe. All non-essential outings into our community further the risk of the spread of the virus. If you do need to go out into the community go alone or with one other person if you need assistance.  

Mandated business closures

On March 17, 2020 a State of Emergency was declared in the Province of Ontario, mandating the closure of certain businesses to help slow the spread of the virus. Please visit our Business Resources page for more details on closures affecting other sectors.

Graphics of alerts related to COVID-19 in the City of Brockville

The City would also like to remind and encourage everyone to follow the recommendations of our public health agency.

If you have symptoms of a respiratory illness of any kind (e.g. fever, coughing, shortness of breath, etc.) you are asked to stay home and seek medical treatment. Call your health care provider and tell them about your symptoms. After hours, or if you do not have a health care provider, contact Telehealth Ontario at 1-866-797-0000. Do not visit your health care provider or a walk-in clinic without calling ahead to outline your symptoms and travel experience.

Please click here to access relevant staff in our City Departments: