Business Resources: COVID-19
Use the timeline to find the latest announcements and direct links to information that affects you and your business.
Access the Provincial List of Essential Businesses and information on the Emergency Declaration that pertains to your business.
Ontario Extends Declaration of Emergency to continue the Fight Against COVID-19. The Ontario Government is extending all emergency orders that have been put in place under the Emergency Management and Civil Protection Act until July 15, 2020. This will allow the government to continue to use every tool at its disposal to protect the health and safety of the people of Ontario during the COVID-19 pandemic.
"We are hopeful that another extension of the Declaration of Emergency will not be needed as we see improvements in the public health trends and as people and businesses continue to act responsibly and adapt to the new environment." - Premier Doug Ford, June 24, 2020
Teleworking, online commerce and other innovative ways of working remotely are permitted at all times and are strongly encouraged for all businesses. All supply chains necessary for the production of vital food and healthcare supplies are being protected and remain intact.
Under this emergency order, businesses include any for-profit, non-profit, or other entity providing the goods and services described herein.
This does not preclude the provision of work and services by entities not on this list either online, by telephone or by mail/delivery.
Note that teleworking and online commerce are permitted at all times for all businesses.
For more details, click here to visit the updated list of essential workplaces
On June 8, 2020 Premier Ford announced that certain regions, including Leeds, Grenville, and Lanark will be permitted to advance to Stage 2 of the Provincial Framework for Reopening starting on June 12, 2020.
Businesses and services permitted to reopen with proper health and safety measures in place in regions entering Stage 2 include:
July 7, 2020 Update: Local Health Unit mandates the use of face coverings/masks in all enclosed public spaces, which includes all businesses that are open to the public. Every Operator of an Enclosed Public Space shall adopt a policy to ensure that no member of the public is permitted to enter or remain in the public areas of an Enclosed Public Space unless he or she is wearing a Face Covering/Mask in a manner that securely covers their nose, mouth and chin. Instructions for Operators of enclosed spaces can be found here.
On May 14, 2020 Premier Ford announced additional workplaces that can reopen.
Additional seasonal services and activities will be permitted to open as early as Saturday May 16, 2020 at 12:01 am
The Ontario government announced the retailers, seasonal businesses and health & community service providers who will be permitted to open or expand their services as early as Tuesday, May 19, 2020 at 12:01 am, provided the general trends on health indicators continues to improve as part of the first stage of the government's reopening framework.
If you own a business in one of the categories that are being permitted to reopen, it is important that you do so safely and following all provincial health and safety guidelines, and do so ONLY IF you are able to put all of the necessary precautions in place. Continuing to offer curbside pick up, delivery, and cashless/touchless payment options as part of your regular operations is still advised.
To assist you with your reopening, the City of Brockville has put together a list of resources and suppliers to help make your reopening easier. Please visit our Reopening Safely page for details.
Ontario has announced that as of Monday, May 4, 2020 Certain businesses will be permitted to reopen under strict guidelines. The Ontario government is allowing certain businesses and workplaces to reopen as long as they comply with strict public health measures and operate safely during the COVID-19 outbreak. Those permitted to start up include seasonal businesses and some essential construction projects. The government, in partnership with Ontario's health and safety associations, has developed more than 60 guidelines in response to COVID-19. These sector-specific measures will help employers prepare their workplaces so they can be reopened safely and ensure workers, customers and the general public are protected.
By following the proper health and safety guidelines these businesses will be permitted to begin operations on Monday, May 4 at 12:01 am:
The Ontario government is allowing all retail stores with a street entrance to provide curbside pickup and delivery starting Monday May 11th in accordance with the Ministry of Health's Guidance Document for Essential Workplaces and occupational health and safety requirements. Workplace Safety and Prevention Services has developed a guidance document on offering curb-side pick up and delivery services. as well as a Return-to-Business Checklist.
Additionally, in-store payment and purchases at garden centres & nurseries (starting Friday May 8th), and at hardware stores and safety supply stores (starting Saturday May 9th) will be allowed. Touchless payments are still preferred and advised.
Businesses must follow public health measures and should review the workplace safety guidelines, such as promoting physical distancing and frequent handwashing, sanitizing surfaces, installing physical barriers, staggering shifts, and using contactless payment options to stop the spread of COVID-19.
In addition to easing restrictions on retail, the government is also expanding essential construction to allow below-grade multi-unit residential construction projects like apartments and condominiums to begin and existing above-grade projects to continue. This will help clear the way for the housing and jobs our economy will need to support economic recovery from the impacts of the COVID-19 outbreak.
The province has launched a toll-free line 1-888-444-3659 to provide support to Ontario businesses who have questions about the province's recent emergency order to close at-risk workplaces following recommendations by Ontario's Chief Medical Officer of Health.
Businesses who have questions about closures of at-risk workplaces or how emergency measures impact their business or employment can call the Stop the Spread Business Information Line at 1-888-444-3659.
Help is available Monday-Friday from 8:30am-9:00pm and Saturday & Sunday from 8:30am-5:00pm
The Provincial Government released the Framework for Reopening the Province on April 27, 2020. No timelines have yet been attached to the framework, but the plan shows the anticipated stages to begin to reopen the economy as conditions of the pandemic improve. Officials will use recommendations from the health minister on when to reopen certain segments, and will require that the presence of new confirmed cases of coronavirus show a significant reduction over a sustained period of time.
To assess the impact of COVID-19 on the economy and develop an action plan to move forward, the Ontario Jobs and Recovery Committee, as well as MPPs, will be meeting with people and businesses across all sectors impacted by the COVID-19 outbreak. They want you to tell them about the economic impacts of the COVID-19 outbreak on your business. Your input will be shared with the Ontario Jobs and Recovery Committee and used to help make decisions about reopening our province and recovering following COVID-19. (This consultation closed on June 12, 2020.)
The Provincial Government wants to hear from local businesses about the economic impacts that the coronavirus outbreak is having on your business and your community. Your feedback will help to develop a plan for economic recovery.
Click here to take the survey - closes August 31, 2020
In partnership with the Ministry of Labour, Training and Skills Development, the health and safety associations have released a series of more than 100 technical sector guidance documents to further support employers and employees in remaining safe in the workplace during the COVID-19 outbreak. They have also produced a general "return to business check list" that is applicable to most businesses, indicating the areas that should be considered before reopening.
Staff have compiled a resource guide to assist you as you prepare to reopen that will include relevant government links and resources such as sector guidance documents, best practices, government approved disinfectants and hand sanitizers, workplace posters, and a list of suppliers to help you outfit your workplace with the necessary signage, personal protective equipment, and cleaning agents you will need to reopen safely. Please click here to visit our Preparing your Business to Reopen Safely page to find the resource guide and additional information pertaining to reopening safely.
It is now more important than ever to support local businesses who are trying to stay afloat during the pandemic. While many retailers have had to close their doors due to the provincial emergency proclamation, many are making a shift, where possible, to change the way that they do business by offering online or phone orders with delivery.
We have put together a small guide of how some of our local businesses are adapting to the pandemic and how they are supporting our community through this public heath crisis. If you know of any other businesses that are offering something new or different, please let us know. Use #Here4Brockville on social media to tag your good news stories on how you or other businesses are adapting and supporting each other through this.
Please join us in supporting our local businesses by continuing to shop from them during these times, or by purchasing a gift card from them to use after things return to normal to help them with their immediate cash flow. You can also support your favourite local businesses by purchasing gift certificates to use after the pandemic from one central site: https://www.fansaveshelps.ca/collections/brockville (businesses are joining daily, so if you don't see the business you are looking for on here, please check back, or let that business know that you were trying to find them!)
Downtown Brockville (DBIA) has a list of downtown businesses that have moved to online shopping or phone ordering, as well as other businesses that are able to remain open at this time. You can find their list (updated regularly) on the Downtown Brockville website at www.downtownbrockville.com/for-the-public.php
Restaurants are permitted to continue to operate provided that they move to take out and delivery only. The Leeds, Grenville & Lanark District Health Unit requires that food establishments offering takeout and delivery practice “social distancing” of six feet, or 2.5 metres, between customers. Please click here to read the new precautionary measures in place for food premises by the Leeds, Grenville & Lanark District Health Unit.
Restaurants may now also open for outdoor dining, with extra safety precautions and increased distance between tables and customers. Most restaurants with patios appreciate customers making reservations in order to make the best use of space and limit the numbers of people waiting for tables.
Please click here for information on which local restaurants are currently offering take out or delivery. If you know of any other restaurants that are not on the list, please let us know.
If you are in isolation or are concerned about your susceptibility to the virus, we have put together a list of grocery stores, pharmacies, and a few services for seniors offering pick-up, delivery, or dedicated shopping times. If you know of any other options that we should include, please let us know.
Find out more about the programs, services, and funding opportunities you business may be eligible for during the COVID-19 pandemic.
Find out more about programs specifically for small businesses beyond the government supports found in the section above, including resources and assistance from the private sector.
The private sector has been stepping up to provide assistance and resources to small businesses who are impacted by COVID-19. Many are waiving fees for their services or are helping business owners adapt to the new circumstances. We have put together a list of small business resources here that includes both government supports and programs, discounts, and grants from the private sector (updated regularly). If you find anything that our local businesses may benefit from, please share them with us.
Brockville & District Chamber of Commerce & Downtown Brockville have partnered with FanSaves Helps and invite your business to be a part of the "Brockville Shop Local" Gift Certificate Program (open to all Brockville businesses, you do not need to be a Chamber or DBIA member to participate).
This platform allows people to buy gift certificates from businesses that are currently closed or offering limited services, which they can use in the future once things get back to normal. There is no cost to your business to participate (other than any applicable credit card processing fees) and is open to any business, whether you already sell online or not.
How it works: Once a gift certificate is purchased through the FanSaves Helps website, the buyer will receive a digital gift certificate with a unique code that will be tracked for you in a spreadsheet (which you will have access to). Any money received on your behalf will then be transferred to you via Direct Deposit or e-transfer within 14 days (minus any credit card transaction fees that may come off the top).
Lastly, once you re-open your doors, the buyer can then print off their gift certificate and bring it to you. You can then keep track of the balance however it works best for you (some businesses are transferring it to their own gift card program, or you can track the balance right on the printout).
All you have to do to sign up is fill out this online form: https://form.jotform.com/200865271814253
(be sure to select "Brockville Shop Local" when selecting the organization or community will your business be featured under).
Community members, once businesses have signed up, will be able to purchase Brockville gift cards at https://www.fansaveshelps.ca/collections/brockville
Their office is currently closed to the public, but staff are available to take phone or zoom calls with clients. Call 613-342-8772 ext. 4470 for Wendy or 4471 for Jeanette. firstname.lastname@example.org
Planning how you will sustain your business as we advance through the pandemic is an important consideration for the days ahead. The Canadian Chamber of Commerce, the Canadian Centre for Occupational Health and Safety, and the Business Development Bank of Canada have great resources on what you need to consider and how you can protect and maintain your staffing levels.
The help from businesses and organizations who can supply emergency products and innovative solutions to support the response to COVID-19.
Ideas: If your business or organization has ideas, other products or services that could help Ontarians: Tell us your idea
Please visit the Ontario supply request website for more information and to apply.
News releases and information related to the COVID-19 outbreak from the Government of Ontario can be found on the official Ontario Newsroom website. Checking their page regularly is a good way to stay up to date on decisions and new regulations that may apply to your business. https://news.ontario.ca/newsroom/en
Please click here to access relevant staff in our City Departments: https://brockville.com/departments