Environmental Services: COVID-19

Last Updated: Friday October 23, 2020  9:00 am

Garbage & Recycling

Waste and Recycling collection will continue as normal.

Reminder to Residents for Waste Collection Best Practices Amongst COVID-19 Concerns. Please be conscious that Waste Collectors continue to work front-line jobs during this time. Here are some things to keep in mind to help safeguard staff and the community:

Waste Collection Calendar & Information Guide

Leaf and Yard Compost

Gord Watts Municipal Centre - 251 North Augusta Road - Hours of Operation Monday to Friday: 

September 8 – October 30:      1 p.m. – 6 p.m. 

November 2 – November 27:    12 p.m. – 5 p.m.

Saturdays: 10 a.m. – 3 p.m. (until site closes on Nov. 27, 2020)

Leaves, clippings, etc. A reminder that there is no curbside pick up. The compost site at Gord Watts (GWMC) on North Augusta Ave is open.
People may attend any day of the week during operating hours. 

Fall Curbside Leaf Collections

In addition to the compost site drop-off option, there will be two fall leaf collections in 2020 during the weeks of: October 19th to the 23rd, 2020 November 16th to the 20th, 2020 Please use paper bags or reusable containers ONLY. Leaves in plastic bags of any kind will not be collected. Place the leaves out at the curb on your regular collection day NO LATER THAN 7:00 a.m. during these two weeks, as your leaves are collected in a separate truck and may be collected prior to your garbage and recycling. If using reusable containers please label that they contain leaves.

More information can be found here: https://brockville.com/solidwaste

Water and Wastewater Billing Procedures

The City of Brockville in an effort to support the citizens of the City will be changing water and wastewater billing procedures in the following ways:

Water Treatment Plant

Access to the City’s Water Treatment Plant will be restricted to authorized personal only.  Water Systems Division will respond to water related emergencies only (flood or broken water main).  Any general water related concerns or issues, contact Craig Drake, Supervisor of Water Systems at 613-342-8772 ext. 5512.

Water Pollution Control

IMPORTANT NOTICE: What NOT to Flush.  With all the talk about toilet paper shortages, we don’t want the alternatives flushed. DO NOT flush anything but the 3P’s - pee, poop and paper (toilet paper).

There is never a good time for a toilet to back-up in your home, or the sewer line for your apartment building, or your whole street. “But now, at a time when we are being quarantined or self-isolated at home due to COVID-19, nobody wants a situation that would force you out of your home where you are safest”, observed Robert Haller, Executive Director of the Canadian Water and Wastewater Association (CWWA).

More details from the The Canadian Water and Wastewater Association (CWWA).

Environmental Services Department, Wastewater Systems Division has put the following service delivery restrictions in place:

The City will no longer provide house calls for sewer service lateral blockages. Owners or tenants that have potential sewer lateral blockages, should call a plumber to service the sewer lateral. As a reminder, the sewer lateral from the building to the City sewer main belongs to the property owner. Any contracted work done to that privately owned sewer lateral is the responsibility of the property owner. The City is not liable for any cost incurred, even if the City has provided the service at no cost in the past.

All Water Pollution Control Centre (WPCC) facilities are off limits to the public. Access is permitted to staff and approved contractors only. Notes have been posted on the entrance to the facilities and on entry doors to the buildings providing contact phone numbers and instructions of who to reach for appointments, deliveries etc.

Phil Wood, Wastewater Systems Supervisor at 613-345-4958.

Please click here to access relevant staff in our City Departments: https://brockville.com/departments