Essential Services: COVID-19

COVID-19 Brockville Header

Last Updated: Tuesday December 1, 2020  10:00 am

Essential Services for the City of Brockville:

In an effort to do our part to help flatten the curve, the City temporarily suspended non-essential services and modified some essential service delivery. These changes will be in effect until further notice and are outlined below.

The essential services are:

The City of Brockville took proactive steps to close most City facilities to the public at the start of the Provincial State of Emergency.

Facility Status:

Facilities that have reopened:

Emergency Services

Brockville Police Services and the Brockville Fire Department will continue to respond to emergency calls. However, the following measures have been put in place for non-emergency issues:


The City understands how important the transit services are for our community and have taken new precautions to continue.

Effective Monday, June 29, 2020, Brockville Transit returned to the Blue, Red and Green Routes operating from 6:45am until 6pm Monday to Friday and on Saturdays from 9am - 6pm. The Yellow Evening service route will run from 6pm to 9pm on a 1-hour loop. The modified 30-minutes Yellow Route will no longer be in operation.

In addition, the following precautions remain in place:

Other transit related information can be found here:

Transit Detour Notice and Street Closures for Space to Shop Saturdays

News Release - COVID-19  Friday June 26 - Transit Resumes Regular Service

News Release - COVID-19 Tuesday April 14 - Extra Precautions for Transit

News Release - COVID-19 Tuesday March 31 - Transit Users

News Release - COVID-19 Friday March 27 - Transit Changes

News Release - COVID-19 Sunday March 22 - New Transit Route

The City of Brockville continues to closely monitor all of our continuing services to ensure both the safety of our ratepayers as well as our staff.

It is time for our community to recognize the seriousness of this situation and act accordingly. The Provincial and Federal governments are doing everything they can to preserve our civil liberties. However both levels of government have made it clear that if the behavior of their citizens does not match the need to flatten the curve, they will take further measures.

Do your part to make sure this service is continued safely and only use the transit service when absolutely required. You are asked to stay home – stay in – and be safe. All non-essential outings into our community further the risk of the spread of the virus. If you do need to go out into the community go alone or with one other person if you need assistance.  

Mandated business closures

On March 17, 2020 a State of Emergency was declared in the Province of Ontario, mandating the closure of certain businesses to help slow the spread of the virus. Please visit our Business Resources page for more details on closures affecting other sectors and information on how to reopen your business safely.

The City would also like to remind and encourage everyone to follow the recommendations of our public health agency.

If you have symptoms of a respiratory illness of any kind (e.g. fever, coughing, shortness of breath, etc.) you are asked to stay home and seek medical treatment. Call your health care provider and tell them about your symptoms. After hours, or if you do not have a health care provider, contact Telehealth Ontario at 1-866-797-0000. Do not visit your health care provider or a walk-in clinic without calling ahead to outline your symptoms and travel experience.

Please click here to access relevant staff in our City Departments: