Transit
Conventional and Para Transit Service Hours of Operation:
- Weekday Service:
- Monday to Friday from 6:45 am to 6:15 pm
- Weekday Evening Service:
- Monday to Friday 6:00 pm to 9:00 pm
- 1 Conventional and 1 Para Transit Bus.
- Saturday Service:
- No Service on Sundays nor Statutory Holidays, which includes Family Day.
Conventional and Para Transit Fees
Transit Fares
Single Rides
Single trip cash fare.
Routes
Blue Route
Blue Route
Evening Route
Green Route
Green Route
Red Route
Red Route
$2.75
Cash Fare (River Route)
$5.00
Single trip cash fare for the River route.
Routes
River Route
$5.00
Validate the standard e-purse fare for a single trip.
Routes
Blue Route
Blue Route
Evening Route
Green Route
Green Route
Red Route
Red Route
$2.75
Tickets and Stored Value
Add $110.00 worth of transit fares for $80.00
$80.00
Add $27.50 worth of transit fares for $23.00.
$23.00
Add $50.00 of transit fares for $40.00.
$40.00
Validate 1 Trip (River Route)
$5.00
Validate standard fare for the River Route.
Routes
River Route
$5.00
Passes
The January Pass is valid from January 1 to 31.
Routes
Blue Route
Evening Route
Green Route
Red Route
$63.00
Student Semester Pass - Winter/Spring
$155.00
The Student Semester Pass is valid from January 1 to June 30.
Routes
Blue Route
Blue Route
Evening Route
Green Route
Green Route
Red Route
Red Route
$155.00
The February Pass is valid from February 1 to the last day of February.
Routes
Blue Route
Evening Route
Green Route
Red Route
$63.00
The March Pass is valid from March 1 to 31.
Routes
Blue Route
Evening Route
Green Route
Red Route
$63.00
The April Pass is valid from April 1 to 30.
Routes
Blue Route
Evening Route
Green Route
Red Route
$63.00
The May Pass is valid from May 1 to 31.
Routes
Blue Route
Evening Route
Green Route
Red Route
$63.00
The June Pass is valid from June 1 to 30.
Routes
Blue Route
Evening Route
Green Route
Red Route
$63.00
The July Pass is valid from July 1 to 31.
Routes
Blue Route
Evening Route
Green Route
Red Route
$63.00
Student Semester Pass - Summer/Fall
$155.00
The Student Semester Pass is valid from July 1 to December 31.
Routes
Blue Route
Blue Route
Evening Route
Green Route
Green Route
Red Route
Red Route
$155.00
The August Pass is valid from August 1 to 31.
Routes
Blue Route
Evening Route
Green Route
Red Route
$63.00
The September Pass is valid from September 1 to 30.
Routes
Blue Route
Evening Route
Green Route
Red Route
$63.00
The October Pass is valid from October 1 to 31.
Routes
Blue Route
Evening Route
Green Route
Red Route
$63.00
The November Pass is valid from November 1 to 30.
Routes
Blue Route
Evening Route
Green Route
Red Route
$63.00
The December Pass is valid from December 1 to 31.
Routes
Blue Route
Evening Route
Green Route
Red Route
$63.00
Reduced and Free Fares
Cash Fare
Free fare for eligible riders (children under 14).
$0.00
Other Fares
Printed Transfer (Brockville to River)
$5.00
Printed Barcode
Printed transfer issued at the time of boarding on any Brockville route. Accepted only on the River route. Valid for 4 hours.
Routes
Blue Route
Blue Route
Evening Route
Green Route
Green Route
Red Route
Red Route
$5.00
Printed Transfer (Brockville)
$0.00
Printed Barcode
Routes
Blue Route
Blue Route
Evening Route
Green Route
Green Route
Red Route
Red Route
$0.00
Printed Transfer (River to Brockville)
$0.00
Printed Barcode
Printed transfer issued on the River route at the time of boarding. Accepted on all Brockville routes. Valid for 90 minutes.
Routes
River Route
$0.00
Please have your fare ready before entering the bus to minimize delays.
Bus tickets and monthly passes can be purchased from Customer Service inside City Hall between 8:00 am and 4:00 pm, Monday to Friday. Student passes, 10-ride booklets, and 40-ride booklets can also be purchased at the Brockville Public Library.
City of Brockville Transit Map and Bus Stop Listings
Bus Route Maps can be picked up from Brockville City Hall and Gord Watts Municipal Centre.
You can now also map your route on Google or refer to the Transit Brochure and Map.
Please note: Minor route changes, fares, sign placement, and times may change.
In the event of a modified bus route in effect due to unforeseen circumstances, please use this PDF link.
+
Blue Route
65 stops
Today Schedule
Times below show the minutes past each hour that the bus is scheduled to reach each stop.
From 9:00 a.m. to 5:00 p.m. every hour
:00
COURT HOUSE TRANSFER
Stop 8
Accessible
:01
PEARL W at WALL
Stop 123
Accessible
:02
STEWART at ELEANOR
Stop 122
Accessible
:02
FRONT at CONVAY E
Stop 183
Accessible
:03
FRONT at PERTH
Stop 121
Accessible
:04
SCHOFIELD AVE at PERTH ST
Stop 119
:04
SCHOFIELD at MIDBLOCK
Stop 188
Accessible
:04
SCHOFIELD AVE at STROWGER BLVD
Stop 120
Accessible
:05
STROWGER at EEC
Stop 278
Accessible
:06
BROCKVILLE SHOPPING CENTER
Stop 15
Accessible
:10
STEWART BLVD at STEWART PLAZA
Stop 117
:11
STEWART BLVD at CHELSEA ST
Stop 116
:12
LAURIER BLVD at WILMOT YOUNG PL
Stop 115
:12
KENSINGTON at LAURIER N
Stop 112
:13
KENSINGTON PKY at CARTIER CT
Stop 111
:14
KENSINGTON PKY at KYLE CT
Stop 110
:14
KENSINGTON at COMSTOCK
Stop 192
Accessible
:15
COL CURRY DR at KENSINGTON PKWY
Stop 113
:15
DANA ST at COMSTOCK CR
Stop 109
:16
LAURIER BLVD at DANA ST
Stop 108
:16
LAURIER BLVD at WINDSOR DR
Stop 107
Accessible
:17
LAURIER BLVD at MILLWOOD AVE
Stop 106
:18
LAURIER BLVD at HEALTH UNIT E
Stop 105
:19
BRIDLEWOOD MANOR
Stop 160
Accessible
:20
LAURIER BLVD at MEMORIAL PARK
Stop 294
:20
LAURIER at OLD CALIFORNIA
Stop 163
Accessible
:21
LAURIER BLVD at CALIFORNIA AVE
Stop 2
Accessible
:21
CALIFORNIA at MIDBLOCK
Stop 165
Accessible
:22
WALTHAM RD at CALIFORNIA AVE
Stop 104
:23
BOX STORES TRANSFER
Stop 87
Accessible
:34
PARKEDALE AVE at CROCKER CR W
Stop 21
Accessible
:35
CALIFORNIA AVE at WALTHAM SQUARE
Stop 89
:36
CALIFORNIA at MIDBLOCK N
Stop 164
Accessible
:36
CALIFORNIA AVE at LAURIER BLVD
Stop 1
:37
LAURIER at TRAINTRACKS
Stop 162
Accessible
:38
BRIDLEWOOD MANOR
Stop 160
Accessible
:38
LAURIER at BRIDLEWOOD
Stop 161
Accessible
:39
LAURIER BLVD at HEALTH UNIT
Stop 90
Accessible
:39
MILLWOOD AVE at LAURIER BLVD
Stop 91
:40
MILLWOOD AVE at CARLEY ST
Stop 92
Accessible
:40
MILLWOOD at ROSEBUD
Stop 167
Accessible
:41
ST LAWRENCE COLLEGE
Stop 170
Accessible
:41
MEMORIAL CENTER
Stop 221
Accessible
:42
MAGEDOMA BLVD at MILLWOOD AVE
Stop 94
Accessible
:42
LISTON AVE at MILLWOOD AVE
Stop 195
Accessible
:43
LISTON AVE at CUTHBERTSON AVE
Stop 196
Accessible
:43
WINDSOR MID BLOCK
Stop 229
Accessible
:44
WINDSOR at DURHAM
Stop 204
Accessible
:44
WINDSOR AT ST.JOHN BOSCO CHURCH
Stop 205
Accessible
:45
LAURIER BLVD at DANA ST
Stop 96
Accessible
:45
DANA at BELEY
Stop 207
Accessible
:45
DANA at COMSTOCK N
Stop 208
Accessible
:46
DANA at COL CURRY N
Stop 209
Accessible
:46
KENSINGTON at COL CURRY
Stop 149
Accessible
:46
KENSINGTON PKWY at KYLE CRT
Stop 148
:47
KENSINGTON at CARTIER
Stop 97
Accessible
:48
KENSINGTON at LAURIER S
Stop 191
Accessible
:48
LAURIER BLVD at WILMOT YOUNG PL
Stop 98
:51
STEWART at PARKEDALE S
Stop 99
Accessible
:53
BROCKVILLE SHOPPING CENTER
Stop 15
Accessible
:53
STEWART BLVD at SCHOFIELD AVE
Stop 126
:54
STEWART at FRONT S
Stop 200
Accessible
:55
WILLIAM ST at PEARL ST W
Stop 101
Accessible
:56
WILLIAM ST at CHURCH ST
Stop 102
:57
COURT HOUSE TRANSFER
Stop 8
Accessible
Schedule information is updated periodically. Please confirm details before travelling.
+
Evening Route
76 stops
Today Schedule
Schedule details are not currently available for this route.
Schedule information is updated periodically. Please confirm details before travelling.
+
Green Route
58 stops
Today Schedule
Times below show the minutes past each hour that the bus is scheduled to reach each stop.
From 9:00 a.m. to 5:00 p.m. every hour
:00
COURT HOUSE TRANSFER
Stop 8
Accessible
:01
PEARL ST W at VICTORIA AVE
Stop 66
Accessible
:01
PEARL ST E at BETHUNE ST
Stop 67
Accessible
:02
ORMOND ST at BGH
Stop 68
Accessible
:03
ORMOND ST at TOWNE CENTER PLAZA
Stop 69
:03
CHARLOTTE PL
Stop 270
Accessible
:05
FRONT AVE E at ORMOND ST
Stop 70
Accessible
:05
FRONT AVE E at PARK ST
Stop 71
Accessible
:06
PARK ST at HISLOP AVE
Stop 72
Accessible
:07
CENTRAL AVE W at FERGUSON DR
Stop 73
Accessible
:07
CENTRAL AVE W at ST MARY
Stop 74
Accessible
:08
BROCKVILLE SHOPPING CENTER
Stop 15
Accessible
:10
JEFFERSON DR at KENT BLVD
Stop 132
Accessible
:11
KENT BLVD at PARKEDALE AVE
Stop 76
:13
PARKEDALE AVE at WINDSOR DR
Stop 77
Accessible
:14
1000 ISLANDS MALL - WEST
Stop 78
Accessible
:15
1000 ISLANDS MALL CENTER
Stop 79
Accessible
:15
1000 ISLANDS MALL - EAST
Stop 80
Accessible
:16
MILLWOOD AVE at CANADIAN TIRE
Stop 230
Accessible
:17
ST LAWRENCE COLLEGE
Stop 170
Accessible
:17
MEMORIAL CENTER
Stop 221
Accessible
:18
MAGEDOMA BLVD at MILLWOOD AVE
Stop 94
Accessible
:18
MILLWOOD AVE at MORRIS
Stop 174
Accessible
:20
PARKEDALE AVE at ORMOND S
Stop 81
Accessible
:21
PARKEDALE AVE at CALIFORNIA AVE
Stop 82
:21
PARKEDALE AVE at CROCKER CR E
Stop 217
Accessible
:22
BROOME RD at PARKEDALE AVE
Stop 83
:23
WALTHAM RD at BROOME RD
Stop 84
:24
BOX STORES TRANSFER
Stop 87
Accessible
:31
PARKEDALE AVE at CROCKER CR W
Stop 21
Accessible
:33
PARKEDALE AVE at ORMOND ST W
Stop 20
Accessible
:33
PARKEDALE AVE at SLC
Stop 19
Accessible
:34
PARKEDALE AVE at MILLWOOD AVE
Stop 18
Accessible
:34
MILLWOOD AVE at CANADIAN TIRE
Stop 230
Accessible
:35
ST LAWRENCE COLLEGE
Stop 170
Accessible
:36
MEMORIAL CENTER
Stop 221
Accessible
:37
MAGEDOMA BLVD at MILLWOOD AVE
Stop 94
Accessible
:37
MILLWOOD AVE at MORRIS
Stop 174
Accessible
:39
1000 ISLANDS MALL - WEST
Stop 78
Accessible
:40
1000 ISLANDS MALL CENTER
Stop 79
Accessible
:40
1000 ISLANDS MALL - EAST
Stop 80
Accessible
:42
PARKEDALE AVE at WINDSOR N
Stop 179
Accessible
:42
PARKEDALE AVE at TISS
Stop 17
Accessible
:43
KENT BLVD at JEFFERSON DR
Stop 16
Accessible
:44
JEFFERSON DR at FOODBASICS
Stop 190
Accessible
:46
BROCKVILLE SHOPPING CENTER
Stop 15
Accessible
:48
CENTRAL AVE E at FERGUSON DR
Stop 14
Accessible
:49
PARK ST at CENTRAL AVE
Stop 13
:49
FRONT AVE at PARK ST E
Stop 12
Accessible
:50
FRONT AVE E at ORMOND ST
Stop 11
Accessible
:50
ORMOND ST at EDGEWOOD
Stop 10
Accessible
:51
ORMOND ST at CHARLES ST S
Stop 9
Accessible
:51
JAMES ST E at ORMOND ST
Stop 4
Accessible
:52
JAMES ST E at PARK ST
Stop 3
Accessible
:53
VICTORIA AVE at PINE ST
Stop 5
Accessible
:53
GARDEN ST at KING ST E
Stop 6
Accessible
:54
KING ST W at COURT HOUSE AVE
Stop 7
Accessible
:55
COURT HOUSE TRANSFER
Stop 8
Accessible
Schedule information is updated periodically. Please confirm details before travelling.
+
Red Route
73 stops
Today Schedule
Times below show the minutes past each hour that the bus is scheduled to reach each stop.
From 9:00 a.m. to 5:00 p.m. every hour
:00
COURT HOUSE TRANSFER
Stop 8
Accessible
:01
JAMES ST W at VICTORIA AVE
Stop 240
Accessible
:01
VICTORIA AVE at PINE ST
Stop 5
Accessible
:02
KING ST E at BEHTUNE ST
Stop 130
Accessible
:03
KING ST E at FOUR WINDS
Stop 129
Accessible
:04
KING ST E at BENNETT ST
Stop 47
:04
KING ST E at NORTH AUGUSTA RD
Stop 46
Accessible
:05
KING ST E at FIRST AVE
Stop 45
:05
KING ST E at HARDY CR
Stop 182
:06
St Lawrence Lodge
Stop 296
Accessible
:07
SHERWOOD PARK MANOR
Stop 298
Accessible
:09
OXFORD AVE at KING ST E
Stop 251
Accessible
:10
OXFORD AVE at CRAWFORD ST
Stop 252
Accessible
:10
CRAWFORD ST at DAVISON AVE
Stop 25
Accessible
:11
FIRST AVE at KEEFER ST
Stop 26
:11
FIRST AVE at BROADWAY AVE
Stop 27
:12
BROADWAY AVE at NORTH AUGUSTA RD
Stop 28
Accessible
:13
NORTH AUGUSTA RD at SPEEDY GLASS
Stop 29
Accessible
:14
PEARL ST E at MURRAY ST
Stop 30
Accessible
:14
PEARL ST E at BGH
Stop 31
Accessible
:15
ORMOND ST at BGH
Stop 68
Accessible
:15
ORMOND ST at TOWNE CENTER PLAZA
Stop 69
:16
ORMOND ST at CHARLOTTE PL
Stop 34
Accessible
:16
HASTINGS DR MID BLOCK
Stop 35
:17
HASTINGS DR at ROYAL CR
Stop 265
Accessible
:17
REYNOLDS DR at BARTHOLEMEW ST
Stop 37
:17
REYNOLDS DR at GLEN WOOD PL
Stop 38
Accessible
:18
REYNOLDS DR at FAIRMONT PL
Stop 39
:19
REYNOLDS DR at FIRST AVE
Stop 40
:19
REYNOLDS DR MID BLOCK
Stop 181
:20
REYNOLDS DR at OXFORD AVE
Stop 41
:20
OXFORD AVE at SCACE AVE
Stop 193
:20
OXFORD AVE - NORTH END
Stop 180
Accessible
:21
WAVERLY DR at FIRST AVE
Stop 42
:21
WAVERLY DR at BAKER PL
Stop 43
:24
BOX STORES TRANSFER
Stop 87
Accessible
:32
PARKEDALE AVE at CROCKER CR E
Stop 217
Accessible
:33
NORTH AUGUSTA RD at REYNOLDS DR
Stop 51
:34
REYNOLDS DR at SALISBURY AVE
Stop 143
:35
REYNOLDS DR at BARTHOLEMEW N
Stop 144
:36
ORMOND ST at CENTRAL AVE
Stop 142
Accessible
:36
ORMOND ST at GLENGARRY RD
Stop 295
Accessible
:37
CHARLOTTE PL
Stop 271
Accessible
:38
ORMOND ST at EDGEWOOD
Stop 10
Accessible
:39
ORMOND ST at CHARLES ST S
Stop 9
Accessible
:40
ORMOND ST at WELLINGTON ST
Stop 138
:41
ORMOND ST at KING ST E
Stop 52
:41
KING ST E at ORCHARD
Stop 131
:42
KING ST E at GARDEN ST
Stop 48
Accessible
:43
KING ST W at COURT HOUSE AVE
Stop 7
Accessible
:44
KING ST W at BUELL ST.
Stop 224
Accessible
:46
AQUATARIUM at FLINT ST
Stop 269
Accessible
:47
WATER ST W at HOME ST
Stop 53
Accessible
:48
WATER ST W at ST.PAUL ST
Stop 54
Accessible
:49
KING ST W at GILMOUR ST
Stop 55
Accessible
:50
KING ST W at ANN ST
Stop 56
Accessible
:50
KING at MCCREADY
Stop 322
Accessible
:50
KING ST W at CEDAR ST
Stop 156
:51
KING ST W at OAK ST
Stop 194
:51
KING ST W at PASTIME MOTORS
Stop 57
Accessible
:52
KING ST W at ST.LAWRENCE PARK
Stop 185
Accessible
:52
CENTRE ST at KING ST W
Stop 58
:53
CENTRE ST at BAXTER DR
Stop 152
:53
BROCK ST at CENTER ST
Stop 153
Accessible
:54
BROCK ST at ADLEY DR
Stop 154
Accessible
:54
BROCK ST at RIDGEWAY PL
Stop 186
Accessible
:54
BROCK ST at CEDAR ST
Stop 155
Accessible
:55
BROCK ST at ELM ST
Stop 59
Accessible
:55
BROCK ST at DALES AVE
Stop 187
Accessible
:56
BROCK ST at PERTH ST
Stop 60
Accessible
:57
CHURCH ST at JOHN ST
Stop 61
Accessible
:57
CHURCH ST at POST OFFICE
Stop 62
Accessible
:58
COURT HOUSE TRANSFER
Stop 8
Accessible
Schedule information is updated periodically. Please confirm details before travelling.
+
River Route
60 stops
Today Schedule
Schedule details are not currently available for this route.
Schedule information is updated periodically. Please confirm details before travelling.
Para Transit
Our service is available to residents residing in the City that have mobility or cognitive disabilities that prevent them from using the Conventional Transit System. Service is provided within the municipal boundary and to St. Lawrence Lodge and Sherwood Park Manor. Only registered passengers may use the system.
Read more about our Para Transit service below, and click here to access a Para Transit Application Form.
For more information, including booking, contact 613-341-2279 or transit@brockville.com
Para Transit service is available to residents residing in the City of Brockville that are physically or cognitively unable to use Conventional Transit. Service is available anywhere inside the City of Brockville municipal boundary and to Sherwood Park Manor. Only registered passengers, or support persons and social companions accompanying registered passengers, may use the service.
For more information click this link for the Brockville Paratransit Service Policy.
Residents must submit an application form to determine eligibility before being approved for use of Para Transit. Application forms are available from the City of Brockville:
Part B of the application form must be completed by the Applicant’s attending physician or other medical professional with knowledge of their condition. Forms not signed by a certified healthcare professional will not be accepted.
Completed applications must be processed within 14 days of receipt and if not, the applicant will be provided temporary service for up to 30 days. Applications are typically processed within 3 working days. If a resident requires access to the system for emergency or compassionate reasons, they should contact City staff directly who will determine their eligibility to immediately use the system based on their situation. If any application is not approved, the applicant can request a review of the decision by an independent review panel comprised of the Director of Operations and the Chair of the Brockville Municipal Accessibility Advisory Committee.
Applicants who are approved to use the system will be classified as permanent, temporary (with an approved start and end date), or conditional (where environmental or physical barriers prevent the use of the Conventional Transit system). At any time, passengers with temporary or conditional classifications may submit updated application forms for review to be approved as a permanent classification.
Brockville Para Transit is available Monday to Saturday with the following service hours:
- Monday to Friday: 7:00am to 9:00pm
- Saturday: 9:00am to 6:00pm
- No Service on Sunday or statutory holidays.
Rides must be booked in advance by contacting the dispatcher at 613-341-2279.
Ride bookings can be made up to one week in advance and are made on a first come, first serve basis. Riders are encouraged to book at least 24 hours in advance. Same day trips will be provided based on schedule availability.
Permanent bookings are available for ongoing medical treatments.
Rides must be cancelled in advance by contacting dispatch at 613-341-2279.
For more information click this link for the Brockville Paratransit Service Policy.
- Cash Fare: $2.50
- Book of 10 Tickets: $21.85
- 40-Ride Pass: $78.00
- Monthly Pass: $62.00
- Support Person: No Charge
Tickets can be purchased at City Hall, Gord Watts Municipal Centre, and on the Para Transit Bus.
Tickets need to be purchased at City Hall In order to obtain receipts. Receipts cannot be issued on the busses nor at Gord Watts. Receipts will only be provided at the time of purchase, and not after the fact.
Please note that the Para Transit Bus is cash only and cannot make change.
Ontario Senior’s Public Tax Credit
The Ontario Seniors’ Public Transit Tax Credit is a refundable tax credit to help seniors and persons with disabilities with public transit costs.
Who Is eligible:
• Seniors aged 65 and older
• Persons with disabilities
You can claim expenses for specialized public transit services that are designed to transport people with disabilities. Specialized public transit services must generally meet the same conditions as conventional public transit services.
A support person is an individual required to assist the rider for mobility or cognitive reasons as the rider cannot ride the vehicle alone without assistance. The requirement for the support person must be identified by a medical professional on the Application Form for the rider. Riders requiring a support person will be denied service if a support person is not accompanying them on the vehicle. Support persons are not required to pay a fare.
A social companion is eligible to travel with a rider if space is available and would not result in a denial of service to a registered rider. Social companions are required to pay the appropriate fare.
Passengers are to be ready and at the door when the bus arrives. Service is provided from accessible exterior building entrance to accessible exterior building entrance. Passengers requiring assistance beyond the doorway must make their own appropriate arrangements. During the winter the sidewalks up to doorways must be shoveled and clear of snow when the bus arrives for passenger pick up.
Passengers requiring a support person will be denied service if a support person is not accompanying them on the vehicle.
Dependents are permitted to travel with a registered passenger who is a parent or a guardian of the dependent. Child car seats, strollers, and any other equipment required must be supplied by the passenger and must be able to be stored securely on the bus.
Children under 7 years of age require an escort to accompany them at all times on the bus.
Based on scheduled trips, passengers could be picked up anytime up to 30 minutes past their scheduled pickup time. If a delay of more than 30 minutes is known in advance the passenger will be notified, however this does not apply to delays in service that occur during the trip or for unscheduled return trips. Passengers could be traveling on the bus up to 30 minutes per one way trip.
Wheelchair seatbelts must be secured on the passenger. Passengers must also have the shoulder and lap belt portion of the wheelchair restraint system connected.
Passengers using scooters must transfer off of the scooter onto the bus seat.It is the responsibility of the passenger to carry their own parcels and to cooperate if the driver is assisting them. Passengers are generally limited.
Fees still apply for failure to cancel or not show up for a booked trip. Repeat offenders could be suspended from service.
Service is available to persons with disabilities that are visiting the City, provided they can provide verification that they are registered passengers with the Para Transit system in the community that they live in.
Due to the Para transit platform lift specifications if the combined weight of the passenger and wheelchair or scooter exceed 600 pounds they will not be permitted on the bus. Broda and Geri chairs are not permitted on the bus due to safety issues. The Para transit platform lift measures 33 inches by 54 inches so wheelchairs and scooters that do not fit within these dimensions will not be permitted on the bus.
Due to safety issues if the brakes on wheelchairs and walkers, or other safety features are not working properly, they will not be permitted on the bus until repairs have been completed.
For more information click this link for the Brockville Paratransit Service Policy.
Rider Etiquette
All riders must abide by the Rider Etiquette Policy and follow all City of Brockville rules when on the bus. Failure to follow could result in suspension from use of the service.
The following rules are in place on all Brockville Transit buses to ensure a safe and enjoyable experience for both passengers and transit operators. Cooperation and courteous behaviour by both groups is required to fulfill a high level of service for everybody. Failure to follow the rules as described could result in suspension from use of the service.
Respect Drivers and Respect Others
Do not use profane or discriminatory language while on the bus. Do not engage in confrontational language with Transit staff or fellow riders while on the bus. All conversations on the bus should be kept at a reasonable sound level as to not be disruptive to other passengers. Brockville Transit strives to ensure that passengers arrive safely and on time. However; road construction, inclement weather and special events can impact route schedules. We ask that patience and understanding be extended to Brockville Transit staff during these occurrences.
No Smoking
There is no smoking of any kind permitted on the bus or adjacent to any transit shelter as per City of Brockville Bylaw 093-2003.
Service Animals and Pets
Service animals accompanying persons with disabilities are allowed on board. Pets are only allowed on board Brockville Transit if secured in a crate.
Fare Payment
Passengers are to have their ticket, pass or cash payment in hand when entering the bus in order to minimize the time of each stop. Cash payments should be made with exact change. Drivers are unable to make change at any time.
Stroller Policy
All strollers should be folded up with the wheels locked or brakes engaged while on the bus. Strollers are to be sorted under the passenger’s seat or secured by the passenger while riding the bus. Strollers are not permitted to be stored in the aisle at any time.
Safe Riding
- Passengers are to either sit in an empty seat or stand while holding onto hand grips in order to remain secure while the bus is in motion
- Use the Stop Request buttons or cable to request a stop
- Remain seated until the bus comes to a complete stop, do not stand up in anticipation of an upcoming stop
- Ask the driver to clarify the locations of stops and routes if unsure which bus is required to reach your destination
River Route Bus Service
The River Route Bus Service is a new public transit service to popular employment areas from Brockville to Cardinal along County Road 2, Monday to Friday 5:30 am to 5:30 pm. Starting in Brockville, the bus continues east and brings commuters to and from popular workplaces in Brockville, Augusta, Prescott, and Edwardsburgh Cardinal on a 2 hour loop, 6 times per weekday.
Tickets are $5 each, or a book of 10 tickets can be purchased for $40. Bus tickets books can be purchased from Customer Service inside City Hall between 8:00 am and 4:00 pm, Monday to Friday.
Added Stops
The River Route Public Transit has new stops being added August 25, 2025. Now even better with new stops in Maitland, Prescott, Johnstown, Cardinal and more! Catch your ride. Explore the region.
The full schedule can be found by clicking this link.
For more information, please visit www.riverroute.ca.
