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Disclaimer and Copyright

Website Disclaimer and Copyright Notice

The material on this website is provided as general information only and is not intended to provide specific legal advice for any individual and should not be relied upon in that regard.

While every effort has been made to ensure the accuracy and veracity of the information on this website, The Corporation of the City of Brockville is not responsible in any way for damages arising out of the use of this website. Although the City of Brockville relies on reputable sources and believes the information posted on the website is correct and attempts to keep the information current, the City does not warrant the accuracy or completeness of the information.

The City of Brockville reserves the right to discontinue, change, delete or modify this website at any time without notice. Links to other websites or references to other organizations, products, services or publications do not constitute endorsement or approval by the City of Brockville and makes no representations whatsoever about any other website which you may access through this website.

The City of Brockville will not be liable for damages arising from, but in no way limited to, the transmission of confidential information over the internet.

The use of Logos, Branding and Photos

The City of Brockville’s logos and slogans are trademarks of The Corporation of the City of Brockville. Any reproduction of these logos, slogans and photography, other than for municipal use, licensed programs of the City of Brockville or without the City of Brockville’s written permission is prohibited. These include, but are not limited to, corporate logos and all photography within Brockville.com.

Subject to copyright©. All rights are reserved.

Third party trademarks are the property of their respective owners.

Notice With Respect to Collection of Personal Information

The information contained in any documentation by any person, agents, consultants and solicitors, constitutes public information and will become part of the public record. As such, and in accordance with the provisions of the Municipal Freedom of Information and Protection of Privacy Act, R.S.O. 1990, c. M.56, consent is given to the City of Brockville in making documentation available to the general public. See also: https://brockville.com/privacy-policy-orig/

About the Website

This site is owned and operated by The Corporation of the City of Brockville. Users are requested to be mindful of legal obligations and of anything that could possibly damage the website. Users are licensed to display on computer and print the information provided on this website.

For general questions, technical questions and information regarding this website, please provide comments on our Website Feedback Form.

Social Media Use Statement

Have your say, the respectful way.

Social media is a great way to stay connected and informed. It can be a useful tool; however, people should be aware that not all information found on social media is accurate, truthful and transparent. There are certain individuals and groups whose purpose is to encourage and promote inaccurate information.

City staff are bound by legislation regarding the protection of privacy, and as such are unable to comment on social media with details regarding specific files or individuals involved in private confidential matters. In addition, municipalities don’t have the resources to be able to respond to each post on social media containing false or inaccurate information. However, all municipal decisions are made with the confidence that we have all of the required information to make accurate and informed decisions, we just may not, due to privacy legislation, be able to share all of that information with the public.

City employees are trained professionals in their chosen field. In addition to privacy legislation, City employees are also bound by legislation such as the Planning Act, the Ontario Fire and Building Codes, Zoning By-laws and other municipal policies and by-laws governing municipal operations. Enforcement of the by-laws and regulations is done on a complaint basis and due to the limited resources available, the City focuses on infractions that have an impact on the health and safety of residents.

The majority of the complaints, permits and licenses received annually are resolved in an amicable manner. Citizens work with staff and staff provide them with guidance and advice to assist with their needs. In the rare situations, when we are unable to provide assistance, it is because we are bound by higher legislation such as the Building Code or Ontario Fire Code and making exceptions or amendments simply aren’t possible at the municipal level.

The majority of citizens who interact with the staff at the City, have positive experiences and are satisfied with the outcome of the situation. Unfortunately, some perceive challenges during their interactions with the City and take to social media to voice their dislike or disapproval of the process or issue. When social media posts are created in a respectful manner, opportunities for further discussion and reflection can be created, but when posts are created in a disrespectful, inaccurate and slanderous manner, it can be incredibly harmful.

Please remember City staff are working hard to serve you and may be members of the community. When they are harassed online, they cannot respond, and we all have a responsibility to speak out against it.

Before you take to social media to post about the City or its employees, please take a moment to reflect on the situation, and ask yourself the following questions:

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