Bylaw Complaint Forms
Bylaw Enforcement Complaint Forms
Bylaw infractions that you wish to have investigated by our Bylaw Enforcement Officers must be submitted formally in writing. You may fill out and submit the online form, or pick up a copy of the form you need from City Hall.
Please click here to review the most accessed bylaws for the City of Brockville.
Common issues include property standards complaints, noise complaints, and animal control.
Notice:
Please be advised that our complaints system does not generate automated responses. Once you click the purple “submit” button, your complaint will be lodged, and the details of your submission sent to the Bylaw Department.
If you selected “Yes” for the “Response Requested” option, you will receive a response after the issue has been investigated. This response will indicate which staff member handled your inquiry and whether any violations were found.
Currently, the Bylaw Department is experiencing a high volume of complaints. As a result, it may take at least two weeks for us to respond.
Thank you for your patience and understanding.
How to submit a complaint
Watch this video below to learn how to use our Cloudpermit platform to submit a bylaw complaint:
Please note that if you are still having trouble using the online form tool above after watching the video, you can also pick up a paper copy from City Hall.
Economic and Development Services staff, including Bylaw Enforcement, are located inside City Hall. To meet with staff inside City Hall, you must first check in at Customer Service, located on your left after you enter through the building’s front doors.